PK !NN _rels/.rels PK {TCvword/document.xml Non-Instructional PPA: SA - Financial Aid (FA) PPA Review Narrative2021 - 2022 GENERALName and Title of ManagerJessica Tovar, Financial Aid DirectorSTUDENT SUCCESSHow does your service/office/non-instructional program focus on students?The financial Aid department provides students with services to increase student completion. Hartnll College has a population of 85% on some source of Financial Aid.  The remaining 15% of our student population consists of student receiving funding through AB19 Salinas Valley Promise Awards.  As you can see students need to have access to paying for college and purchasing books and supplies to be successful in orde to complete their education goal.  Financial Aid reduces the financial burden placed on low -income families.  Financial Aid provides a sesne of assurance to students which in return allows student to focus on their academics.How does your service/office/non-instructional program support students in: a. Completing their program/educational goal? b. Completing their program on time? Is there more that it can do?To receive Title IV funding, students must declare a program of study at the college that has been approved by the Department of Education for funding. Once verified, the student must also comply with good academic standing to maintain eligibility for Financial Aid.  The Financial Aid Office also cannot fund students whose courses are not applicable toward their major.   The student has six (6) years of federal aid available to complete their educational goal before their federal funding runs out. Students have only four (4) years of Cal Grant eligibility before their funds run out.  All of this combined pushes a student to be careful about the program of study they select at the college and how they must keep on track to complete their program before losing their aid.  Students do look to see which programs and courses will be covered by their financial aid. This all impacts the choice a student makes when pursuing their degree at the college.Based on the mission of your service/office/non-instructional program, describe how you offer 'equitable services' to different student groups at Ĵý?The Financial Aid Department works on building and maintaining partnerships with the local high schools throughout the Salinas Valley area.  The Financial Aid department provides outreach services to high schools and the community. Our staff assists students to fill out the FAFSA and CA Dream Act Applications. We also provide financial aid informational workshops. The state Chancellor’s Office funds our department by the number of outreach events that we conduct throughout our community. The department will be launching a financial aid literacy campaign that would target potential students and teach basic skills to learn budget planning and money management.The Financial Aid department has also made an effort within the past year to work in partnership with the local United Way to help students with FAFSA/CA Dream Act application completion and informational workshopsDescribe the services that your program/service/office has offered to the Disproportionately Impacted (DI) student groups outlined in the 2020-21AY Summary of the Strategic Plan, which includes: American Indian/Alaskan Native, Foster Youth, Hawaiian /Pacific Islander, and/or Some other race.Our Financial Aid Department makes a full effort to help all student who are in need.  This is why we have services available to all students via Money Monday Lab offered at the Main Campus and Zoom.  We also offer difference out reach events to the local community by providing assistance with FAFSA/CADAA completion, Scholarship information, informational workshops to all who request the services.Are there any Disproportionately Impacted (DI) groups that are currently NOT being served by your program/office/service? What resources would you need to better serve these student groups? No, I believe we are serving all students who are seeking financial assistance.Please describe any equity gaps that were not identified and/or discussed in the questions above, based on your experiences at Hartnell.Due to the shelter-in-place due to the COVID-19 pandemic, we increased our remote services to students. In addition to phone support, students can email and submit documents to the Financial Aid Office. Students are also served via a virtual front desk, which allows students to speak with Financial Aid personnel without having to go in person to the office to get their questions answered. These services will serve all students, especially working adults, parents, students with limited transportation, etc. SERVICE AREA OUTCOMESPlease describe any meaningful outcomes that have been achieved from the SAOs outlined in the prior academic year.We were able to provide Money Monday services to students in person starting this Spring 2022 term since shelter in place.  We will also be expanding those services to our extended centers in Soledad, King City, Alisal, and the Castroville Center.  This will give the community and our students the help they need in completing their FAFSA or CA Dream Act Application.Did the activities from the prior academic year, and any subsequent dialog lead to significant change in the effectiveness and/or efficiency of this service/office/non-instructional program during the current academic year? Please describe any resources that may help/have helped you overcome these challenges.During shelter in place we were providing FAFSA/CA Dream Act assistance via Zoom; however, it became a challenge for the student to understand how to complete the application withinout the in person direct help.  As a result of this, we put a high priority in being able to resume the in person lab services to our student population at all college sites.What factors and/or challenges have influenced the effectiveness of your service/office/non-instructional program (e.g. staffing, equipment, facilities, etc.) over the last three academic years?Shelter in place has played a big role in how we can effectively provide services to students. Unfortunately, Zoom did not work out as good as we thought it would for FAFSA and CADAA completion.  Student have a better success rate receiving these services in person.SIGN OFF / APPROVALPK !eH6 6 word/footnotes.xml PK !S0 0 word/endnotes.xml PK ! uword/theme/theme1.xml PK !uz word/settings.xml PK !@##word/webSettings.xml PK !C  word/fontTable.xml PK {T(ȯdocProps/app.xml 852211379Microsoft Office Word011falseTitle1false91falsefalse16.0000PK {T docProps/PK {Tword/PK {T word/_rels/PK {T=AdocProps/core.xml Jason McElravyJason McElravy122020-07-22T14:41:00Z2021-03-31T16:52:00ZPK {TF~~word/_rels/document.xml.relsPK {Tȹ(([Content_Types].xml PK {Tc./word/styles.xml PK {T/~ ~ word/header1.xml Non-Instructional PPA: SA - Financial Aid (FA) PK {Tz1word/footer1.xml 4/27/2022 Generated by Nuventive Improvement Platform Page PAGE * Arabic * MERGEFORMAT 1 of NUMPAGES * Arabic * MERGEFORMAT 1 PK !NN _rels/.relsPK {TCvwword/document.xmlPK !eH6 6 Bword/footnotes.xmlPK !S0 0 word/endnotes.xmlPK ! uword/theme/theme1.xmlPK !uz word/settings.xmlPK !@##word/webSettings.xmlPK !C  (word/fontTable.xmlPK {T(ȯxdocProps/app.xmlPK {T docProps/PK {Tword/PK {T word/_rels/PK {T=AdocProps/core.xmlPK {TF~~word/_rels/document.xml.relsPK {Tȹ(([Content_Types].xmlPK {Tc./word/styles.xmlPK {T/~ ~ word/header1.xmlPK {Tz1word/footer1.xmlPK_B